Operational Strategy & Governance
AI-accelerated workflows
I have expertly integrated generative AI tools (e.g. Claude, Gemini) into outdated processes, to automate the generation of WCAG-compliant product requirements and technical documentation, reducing time across the discovery-to-delivery lifecycle.
Operational efficiency for excellence
I have used programme management AI tools (e.g. Claude, Granola, ClickUp and Notion) to streamline processes and ensure high-velocity delivery without compromising on integrity.
Inclusion and accessibility governance
Typically, I have implemented a "Human-in-the-Loop" strategy to ensure AI-generated assets meet strict regulations (e.g. WCAG 2.2 accessibility standards), helping to mitigate the risk of "automated bias" and legal complications.
Multi-modal content creation
I have used cutting-edge AI video and motion tools (e.g. HeyGen, Descript, Premiere AI) to produce high-fidelity prototypes and stakeholder presentations, far more efficiently than using traditional methods.
Continued improvement
I proactively keep up-to-date with advances in technology, in particular with AI. I enjoy learning about new and exciting advancements through research, seminars and conferences and using various channels such as newsletters, blogs and social media. I like to give back to the community by documenting my experiences on sharing my knowledge on my Medium channel.